Becoming a delivery partner
Delivery partners self-register with their vehicle type (bicycle, motorcycle, car, van or truck), fleet size, per-delivery fee and service area (city and country). Once registered, toggling availability to "available" makes a partner eligible for dispatch.
Dispatch and assignment
When a business marks an order as preparing, or a buyer/business explicitly assigns a delivery partner, the order's delivery leg is priced at that partner's fee and the partner is notified. Dispatch can pick the nearest available partner geographically, or the buyer/business can choose a specific one from the list.
Tracking a delivery
- Assigned — a partner has been matched to the order
- Picked up — the partner has collected the order from the business
- Delivered — the order has reached the buyer
Buyers, the business and the assigned partner can all see live status. A partner can share their current location so the buyer sees roughly how close the order is.
FAQs
How is a delivery partner paid? Per delivery, at the fee they set — payout releases through the same Paystack payout flow as vendors and businesses once an order is marked delivered.